Our expert support experience started with a simple question…

  • “Why do so many companies let Oracle, SAP, and VMware impose a self-serving agenda under the guise of software support?”
1,000+

companies have chosen Spinnaker Support

Trusted by Global Leading Enterprises

Since our inception in 2008, Spinnaker has saved clients over $1 billion in cumulative value, allowing them to discontinue proprietary vendor support while saving money, maintaining compliance, and improving operational resilience.

Many are among the world’s most recognized brands and operate in highly regulated industries where performance, security, and compliance can’t be compromised.

These organizations are now able to accelerate their transition to open, intelligent, agentic AI-powered architectures – only possible because they trust us not just for what we do, but how we do it, with consistency, integrity, and unmatched expertise.

Today, Spinnaker Support is the highest-rated provider of trusted third-party support and expert services for Oracle, SAP, and VMware enterprise software.

Proudly Backed by African Rainbow Capital

Spinnaker Support’s South African operations are backed by a strategic investment partnership between Spinnaker Support and African Rainbow Capital (“ARC”). ARC is an African financial services and investment company established in 2015 by Ubuntu-Botho Investments — the private capital vehicle of Dr. Patrice Motsepe, one of South Africa’s most celebrated entrepreneurs, business leaders, and philanthropists.

This partnership reflects a shared commitment to bringing world-class enterprise software support to the African continent, underpinned by deep local market knowledge, B-BBEE transformation credentials, and a genuine investment in South African enterprise growth.

Why Choose Spinnaker Support

There’s so many reasons why our trusted support and services are a step above the rest. Here are just a few.

Your priorities, our expertise

We act as an extension of your team, listening closely and letting your priorities guide us.

Trusted expertise

Our engineers average 20+ years of experience managing SAP, Oracle, and VMware solutions.

Responsive and reachable

Our third-party support response time is less than 15 minutes (and usually under 5).

Modernize on your terms

We optimize your existing enterprise software so you can modernize strategically, not reactively - on your terms, not your vendor's.

Solutions for your success

We bring deep enterprise software expertise to every engagement, focused entirely on solving your unique challenges and driving sustainable outcomes.

Industry-leading innovation

Over the years, we've led the market with new products, services, and a customer-friendly approach. Check out our Ultimate Support Guarantee - the only one available for third-party support.

Introducing the First-Ever Ultimate Support Guarantee

Making the move to third-party support should never be a risk. Our guarantee for new customers addresses your top concerns, whether they’re legal compliance, security, or technical issue coverage. We stand by our customers and behind our record of service.

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On the Ground in Johannesburg. Around the World When You Need Us.

Spinnaker Support has a physical presence on the ground in South Africa, with a Johannesburg-based team that understands the local market, speaks your language, and is available when you need them. Backed by a global delivery network spanning North America, Europe, the Middle East, and Asia-Pacific, we combine the responsiveness of a local partner with the deep technical expertise and round-the-clock coverage of a world-class enterprise software support organisation.

Global Headquarters:
5445 DTC Parkway, Suite 850
Greenwood Village, CO 80111
[email protected]
+1 877 476 0576

Johannesburg Office:
Ground & 1st Floor, 22 Magwa Crescent
Gateway West, Waterfall City, Midrand
[email protected]
+2710 003 7121

Global Press & Media Inquiries

[email protected]

Global 24/7 Customer Support

+1 866 269 4878
[email protected]